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At DevBay, we empower global businesses to establish and scale high-performance Global Capability Centres (GCCs) in India—providing cost efficiency, access to top talent, and strategic control, without the headaches of managing operations.
Our tailored solutions ensure seamless integration with your existing business framework, optimizing processes across IT, finance, HR, customer support, and more. By leveraging India’s vast talent pool and competitive cost advantages, we help you drive innovation, improve service delivery, and enhance operational efficiency, all while maintaining flexibility and scalability. Trust DevBay to manage the complexities of setting up and running your GCC, so you can focus on your core business growth and strategic priorities.
These teams are specifically focused on building and improving products or technologies for a company. They handle everything from the initial design phase to development, testing, and continuous enhancement. By having dedicated teams, businesses ensure high-quality output and faster time-to-market for new products and features.
This involves teams focused on creating new products, improving existing ones, and driving innovation through research and development (R&D). These teams focus on exploring new technologies, testing ideas, and refining product concepts to help businesses stay ahead of the competition and meet evolving market demands.
These teams specialize in using data to uncover insights and applying artificial intelligence (AI) and machine learning (ML) to improve business processes. Whether it’s predictive analytics, automating tasks, or enhancing customer experiences, these teams leverage data to make informed decisions and innovate solutions that drive business growth.
These centers focus on optimizing cloud infrastructure and automating development processes through DevOps practices. By integrating development and operations, they ensure faster, more reliable application deployments. Cloud & DevOps teams also work on creating scalable, secure, and efficient cloud solutions, helping businesses stay agile and cost-effective.
DevBay enables a quick and efficient setup for your Global Capability Center (GCC), with the ability to launch operations within 60 to 90 days. This rapid timeline ensures minimal disruption to your business and allows you to start scaling and optimizing operations quickly, without long waiting periods.
DevBay helps you tap into India’s vast pool of skilled professionals in technology, finance, engineering, customer support, and more. India is home to some of the world’s top talent in IT and innovation, making it an ideal location for building high-performing, specialized teams to support your business needs.
With DevBay, you have full visibility into the operations and financials of your GCC. You maintain control over the profit and loss (P&L), ensuring transparency and alignment with your business objectives. This helps you manage costs effectively while driving maximum value from your investment in the GCC.
DevBay takes care of all aspects of GCC operations, including talent acquisition, infrastructure setup, HR management, and ensuring compliance with local regulations. This comprehensive management approach removes the operational burden from your business, allowing you to focus on strategic goals and core business functions.
DevBay offers flexible models to suit your needs:
Dedicated Teams: Exclusive teams focused on your project.
Managed GCC: DevBay handles the entire GCC operation for you.
BOT: DevBay builds and operates your GCC, then transfers it to you when ready.
Support Team:
Provides technical assistance and resolves customer issues.
Handles inquiries, complaints, and incident management.
Ensures quick response and resolution times.
Back Office Team:
Manages internal processes and resources.
Supports operations, data management, and reporting.
At DevBay, we believe in the power of collaboration. With our “Let’s Work Together!” approach, we strive to build strong partnerships with our clients. By combining their vision and our expertise, we create innovative services that drive success and growth.
Get started on your project quickly and confidently by learning how to navigate DevBay’s search tools, post project requirements, and manage your freelance workforce.
A GCC is a centralized hub that provides various business services like IT, finance, HR, customer support, and R&D to support global operations. It allows companies to improve efficiency, reduce costs, and access specialized talent.
Setting up a GCC enables cost savings, access to top talent, enhanced control over operations, and the ability to scale business functions quickly and efficiently.
Establishing a GCC typically takes 60-90 days, depending on the complexity and scale of the operations. This includes talent recruitment, infrastructure setup, and compliance management.
India offers a large pool of skilled talent, competitive labor costs, and a favorable business environment, making it an ideal location for setting up a GCC. It also provides access to a thriving technology and innovation ecosystem.
GCCs can manage services across various domains like IT and software development, finance, HR, R&D, customer support, supply chain management, and sales/marketing.
DevBay offers end-to-end management of GCCs, including talent acquisition, infrastructure setup, compliance, and operational oversight. We ensure a fast and smooth launch and provide full transparency and control.
DevBay offers three engagement models: Dedicated Teams, Managed GCC, and Build-Operate-Transfer (BOT), allowing businesses to choose a model based on their needs for control and scalability.
GCCs provide significant cost savings by centralizing operations in regions with lower labor and infrastructure costs. This allows businesses to focus their resources on strategic initiatives while reducing overhead.
DevBay handles all local compliance requirements, including labor laws, taxes, and regulatory guidelines, ensuring that your GCC operates within legal frameworks without added administrative burden.
Yes, GCCs are highly scalable, allowing businesses to adjust operations based on evolving needs. Whether expanding teams or adding new functions, DevBay’s flexible setup ensures seamless scaling of operations.
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